At VSN EVENTS LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or visit our Bradford boutique.
1. The Data Controller (Who We Are)
VSN EVENTS LTD is the controller and responsible for your personal data.
- Legal Entity: VSN EVENTS LTD (Company No. 13900645)
- Directors: Ruksana Akhtar, Shabana Hussain, and Mohammed Shuaib.
- Address: 106 Listerhills Rd, Bradford, BD7 1JR, United Kingdom
- Email: support@vsnevents.co.uk
- Phone: +44 7544 434441
2. The Data We Collect
We may collect, use, and store different kinds of personal data, including:
- Identity Data: Name and title.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment card details are processed securely via third-party providers (Stripe). We do not store your full credit card information on our servers.
- Transaction Data: Details about payments and products (Florals, Event Decor, Gifts) you have purchased from us.
- Technical Data: IP address, browser type, and location used for security and site optimization.
3. How We Use Your Data
We only use your data for lawful purposes, most commonly to:
- Perform a Contract: To process and deliver your order or arrange a local studio pickup.
- Customer Support: To notify you about order status or respond to your inquiries.
- Security: To protect our website and your transactions from fraud.
4. Data Sharing & Security
We do not sell your personal data. We only share data with trusted third parties necessary to run our business:
- Shipping Providers: (e.g., couriers) to deliver your gifts.
- Payment Processors: To handle encrypted transactions via SSL (Secure Sockets Layer) technology.
- Compliance: If required by law or to protect our legal rights.
5. Cookies
Our website uses cookies to enhance your experience (e.g., remembering items in your cart). You can manage your cookie preferences through your browser settings.
6. Your Legal Rights (UK GDPR)
Under the UK General Data Protection Regulation, you have the right to:
- Access, correct, or erase your personal data.
- Object to or restrict the processing of your data.
- Request the transfer of your data. To exercise these rights, please contact us at support@vsnevents.co.uk.
7. Changes to This Policy
This policy is kept under regular review. Last updated: February 2026.